Full Name
Mr. Nick Jones
Customer Experience Manager
Libbey, Inc.
Speaker Bio
As the Digital Customer Experience Manager at Libbey, Nick brings over 15 years of customer service and technology experience and is responsible for prioritizing and managing resources to deliver key customer service, experience, sales and website syndication activities within the Libbey Digital Operations department. Leading, coaching and developing other team members with regard to emerging digital needs, customer requirements and driving the future of digital customer service excellence.
Nick Jones